Refund policy

GOOD JOB BARBER — RETURN & EXCHANGE POLICY

Thank you for shopping with Good Job Barber. Please review our return and exchange policy before completing your purchase.

ALL SALES ARE FINAL

All Good Job Barber purchases are final sale. We do not accept returns or provide refunds for change of mind, incorrect size selection, or other customer purchasing errors, except where required by applicable law.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

We stand behind the quality of our products. If you receive an item that is visibly damaged, defective, or different from the item you ordered, please contact Good Job Barber within 24 hours of the carrier-confirmed delivery date.

Your request must include:

  • Your full name and order number
  • A description of the issue
  • Clear photos showing the product and the issue
  • Photos of the packaging when applicable

Approved claims are eligible for an exchange or replacement only. Refunds will not be issued unless required by applicable law.

To qualify, the item must remain unworn, unused, unwashed, unaltered, and in its original condition and packaging.

Good Job Barber reserves the right to review each claim and determine whether it qualifies for an exchange.

PLEASE DOUBLE-CHECK YOUR SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully check your street address, apartment or unit number, city, state, and ZIP code before submitting your order.

Good Job Barber is not responsible for packages that are misdelivered, returned, delayed, or lost because the customer provided an incorrect or incomplete shipping address.

If you notice an address mistake after placing your order, contact us immediately. We will make reasonable efforts to update the address before shipment, but address changes are not guaranteed once an order begins processing or has shipped.

If an order is returned to Good Job Barber because of an incorrect or incomplete customer-provided address, additional shipping charges may apply before the order can be reshipped.

LOST, STOLEN OR DELIVERED PACKAGES

Once tracking confirms that a package has been delivered to the address provided at checkout, Good Job Barber is not responsible for packages that are subsequently lost or stolen.

If your tracking shows “Delivered” but you cannot locate your package, please contact the shipping carrier and check with household members, neighbors, or your property management/mailroom when applicable.

ORDER CANCELLATIONS

Because orders may begin processing shortly after they are placed, cancellations are not guaranteed. Once an order has been processed or shipped, it cannot be canceled.

POLICY AGREEMENT

By completing a purchase from Good Job Barber, you acknowledge that you have reviewed and agreed to this Return & Exchange Policy.

GOOD JOB BARBER
ALL SALES FINAL • EXCHANGES FOR APPROVED PRODUCT ISSUES ONLY